{"status":403,"reasonKey":"com.atlassian.pocketknife.api.commons.error.AnError","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/80cd2f38-7587-453b-bc3e-ecb20e747c36/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MTI1ODMzYi1jYTc1LTQ1MTgtYTJlNS0wMjEyYTZmNjY0N2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgwY2QyZjM4LTc1ODctNDUzYi1iYzNlLWVjYjIwZTc0N2MzNiI6WyJyZWFkIl19LCJleHAiOjE3MzcyNzkwNDgsIm5iZiI6MTczNzI3ODQ0OH0.3-6YXF4pD6ECuDEFzDHhl6eoYHgFqEzQjYmEsPjDJE8&client=8125833b-ca75-4518-a2e5-0212a6f6647b&mode=fit","logoId":"80cd2f38-7587-453b-bc3e-ecb20e747c36","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Clinical Research Unit online Support Portal","sharedPortalName":"CRU Support Portal","userInitialAnnouncementHeader":"Important Update: REDCap Domain Change ","userInitialAnnouncementMessageWiki":"<p><b>1.</b> New Domain: The REDCap site is now accessed through <a href=\"https://redcap.ucalgary.ca\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://redcap.ucalgary.ca</a>. Please update any bookmarks or saved links accordingly.<br> <b>2.</b> Custom Public Survey URLs: If you are using Custom Public Survey URLs, you will need to regenerate them as the previous shortened URLs cannot be updated.<br> <b>3.</b> API Users: If you use REDCap's API in custom applications or scripts, ensure you update the API URL to <a href=\"https://redcap.ucalgary.ca/api/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">https://redcap.ucalgary.ca/api/</a>.</p>\n<p>Please note that the previous domain (redcap.cru.ucalgary.ca) will remain functional until August 2025 to facilitate the transition. We encourage all users to migrate to the new domain as soon as possible to ensure seamless support for your data collection needs. For inquiries or concerns, please reach out to us at cru@ucalgary.ca.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Clinical Research Unit online Support Portal","sharedPortalName":"CRU Support Portal","announcementHeader":"Important Update: REDCap Domain Change ","announcementMessage":"*1.* New Domain: The REDCap site is now accessed through https://redcap.ucalgary.ca. Please update any bookmarks or saved links accordingly.\n*2.* Custom Public Survey URLs: If you are using Custom Public Survey URLs, you will need to regenerate them as the previous shortened URLs cannot be updated.\n*3.* API Users: If you use REDCap's API in custom applications or scripts, ensure you update the API URL to https://redcap.ucalgary.ca/api/.\n\nPlease note that the previous domain (redcap.cru.ucalgary.ca) will remain functional until August 2025 to facilitate the transition. We encourage all users to migrate to the new domain as soon as possible to ensure seamless support for your data collection needs. For inquiries or concerns, please reach out to us at cru@ucalgary.ca.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/79e0dd38-7e83-4168-b470-fe15c93e1c44/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4MTI1ODMzYi1jYTc1LTQ1MTgtYTJlNS0wMjEyYTZmNjY0N2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc5ZTBkZDM4LTdlODMtNDE2OC1iNDcwLWZlMTVjOTNlMWM0NCI6WyJyZWFkIl19LCJleHAiOjE3MzcyNzkwNDgsIm5iZiI6MTczNzI3ODQ0OH0.7BHKbWsw65CSpKFMwDRFNkK8eAiEpqmfq7cGyJIAkDI&client=8125833b-ca75-4518-a2e5-0212a6f6647b&height=300&mode=fit","bannerMediaApiFileId":"79e0dd38-7e83-4168-b470-fe15c93e1c44","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"errorMessages":["You don't have permission to view this portal."],"errorLogoClass":"default-error","nextActionUrl":"/servicedesk/customer/user/login?destination=portals","nextActionDisplayText":"Log in"}