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  1. Request Twilio through desk support at  cru@ucalgary.ca
  2. REDCap Administrators will enable Twilio, set-up your subaccount, . Please provide a Twilio Account SID, Twilio Auth Token, & Twilio phone number.
  3. You will receive notification that Twilio is enabled.
  4. Twilio SMS and Voice Call services box will appear in the Project Set-up Tab

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5. Open the Configure Twilio Settings and complete the set-up page.


What We Need From the Client

1. Bought Purchased phone number from twilio (with country code/location)

2. request Request inspector should be disabled by client before we can use twilio in redcap

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4. Authorization token (is a password that should not be shared) - we need it to setup

5. ask Ask client to confirm this or we can check this for a small amount (it will charge their twilio account)

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