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  1. Request Twilio through desk support at  cru@ucalgary.ca
  2. REDCap Administrators will enable Twilio. Please provide a Twilio Account SID, Twilio Auth Token, & Twilio phone number.
  3. You will receive notification that Twilio is enabled.
  4. Twilio SMS and Voice Call services box will appear in the Project Set-up Tab

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5. Open the Configure Twilio Settings and complete the set-up page.

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4. Authorization token (is a password that should not be shared) - we need it to setup

5. Ask client to confirm this or we can check this for a small amount (it will charge their twilio account)Image Removed'Request Inspector' is disabled

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Twilio configuration settings:

1.Language  Language and gender used for voice calls (i.e. english male voice)

2. survey invitation types to use


3. Automatically append response instructions to questions?

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4. Default invitation preference for new participants?

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