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2. REDCap Administrators will enable Twilio. Please provide a Twilio Account SID, Twilio Auth Token, & Twilio phone number


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4. Twilio SMS and Voice Call services box will appear in the Project Set-up Tab


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5. Open the Configure Twilio Settings and complete the set-up page.


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What We Need From the Client

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5. Ask the client to confirm 'Request Inspector' is disabled

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Twilio configuration settings:

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2. survey invitation types to use

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3. Default invitation preference for new participants?

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4. (Optional) Control each participant's invitation preference using a multiple choice field (**requires MC field to be already set up with the required choices added exactly as shown in blue)

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5. (Optional) Designate a phone number field for survey invitations

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6. Automatically append response instructions to questions

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7. Behaviour for overlapping sms invitations?

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IMPORTANT: If you want your participants to be able to take surveys via SMS messages or voice calls - the entire survey MUST be made up of numerical choices - REDCap will help analyze surveys for Twilio compatibility.

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Manage survey participants options (can implement any of these):

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