Link to the following questions:
Questions:
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Answer: You need to have access to the AHS network and have been sent an email identifying your APPROACH user name and password in order to proceed. Look for the APPROACH Online link that opens the Welcome to APPROACH Online log in page then enter your APPROACH User name and password
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In the interim you may access APPROACH through the following url on AHS network.https://approachonline.albertahealthservices.ca/ApproachOnline/
If you are
a remote user accessing APPROACH via Citrix,- either via My Apps https://myapps.albertahealthservices.ca/logon/LogonPoint/tmindex-ahs.html you need to enter your AHS username and AHS password then AHS token passcode credentials before seeing the APPROACH Online icon and entering the APPROACH username and password OR
- Partner Apps https://partnerapps.albertahealthservices.ca/vpn/index-ahs.html
- you need to enter your AHS username and AHS password before seeing the APPROACH Online icon and entering the APPROACH username and password.
Answer:
Browse the page help.approach.org log into Jira and create a Password Reset request. To expedite please also provide the specific of the user needing reset (first name, last name, facility) and contact information (email, phone number)launching via Connect Care the separate password is not required as it uses your AHS credentials for that.
If you have any issues logging in please contact AHS IT at 1-877-311-4300.