Creating a REDCap Account
How to request an account
Complete the REDCap request via our intake form. See Contact Us.
Provide accurate requester details and any project information required on the form.
What happens next
Account creation timeline: Accounts are typically created within 2–3 business days after the request is processed.
Set-password email: After your account is created, an automated set-password / activation email will be sent to the account owner. The recipient must follow the link in that email to set their password and activate the REDCap account.
If the set-password email does not arrive, check spam/junk folders first. If still not received, please contact us via Contact Us.
Important considerations
Project access: Creating a REDCap account does not automatically add you to any projects. To gain access to a specific project, ask your PI or project administrator to add your username to that project. CHI cannot add users to projects on behalf of a PI unless explicitly requested and authorized.
Account Suspension: REDCap user accounts will be suspended after 6 months of inactivity. Logging in occasionally keeps the account active. If an account is suspended, Contact Us with details about the account.