Creating a New User Account

Owned by Mandavi Kashyap
Last updated: Apr 25, 2023 by Melissa Hall
1 min read

To start using the CRU’s validated REDCap platform, you must request a new user account.

Request a new user account with our New Account Request Form (click here)

Please take the following into consideration

  • REDCap User accounts will be created within 2-3 business days.

  • To maintain and respect the privacy of our clients, our REDCap administrators are not able to see any client passwords.

  • Once you have a REDCap account, you can access the REDCap interface, FAQ & Help questions, and Video Tutorials. 

  • As a REDCap user, you will only be able to see and access your project and will not have access to any other projects for which you are not authorized to access.

  • REDCap administrators cannot add user accounts to a particular research study. Contact your PI/project administrator to be added as a user to a project.

Contact us

If you have any issues with your REDCap account, contact our support desk at cru@ucalgary.ca