How to request a new external module from your REDCap project?

• Click on your project and then click on ‘Manage’ beside External Modules in the navigation menu

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• Then click on the intake form indicated in the image in red, and also view the available EM indicated in the yellow arrow.

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• Then click “Request Activation” and a new Jira ticket will be created.

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• To request any of the listed external modules, please click the REDCap Intake form link

• Researchers/Principal investigators/Research team can fill out the Intake Form. See Contact Us.

How to request a new external module from CHI’s REDCap Intake Form

Step 1: Open the intake survey in one of the following ways -

• Open CHI's REDCap browser link (https://redcap.ucalgary.ca/index.php) and click on ‘Request form new account and project’

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• Open the CHI’s website (Centre for Health Informatics | CHI ) and access the intake survey from Services and Pricing → Electronic Data Capture Services → starting a REDCap project

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• Open the intake survey at this link - https://redcap.ucalgary.ca/surveys/?s=7L49EPE94D

Step 2: Complete the required requester information and check ‘REDCap Support’

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Step 3: Then, check ‘REDCap External Modules’ under ‘What type of REDCap support are you looking for?’

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Step 4: Select the external modules that you are interested in implementing in your project

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Step 5: Select the method by which you would like to test the requested external module

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Testing method: One Month Free Trial

There are three trial options available for testing External Modules (for both supported and unsupported projects). Modules differ greatly in terms of scope and functionality, and therefore, certain methods of testing are recommended.

Option 1 - Access to the CHI’s Test Project(s): Each module has a specifically designed test project built in RC to showcase its features. Researcher/PIs/ Research team can be given access to these projects to see a general template of how the module functions.

• Recommended testing method for:

  • Form Field Tooltip

  • Image Map

  • Show By Role

• Once selected, another field will open, and you will be prompted to fill out the user name of a single user who will be testing the external module during the free trial period

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• Option 2 - Copy of existing active project without original data: Research teams can be given access to a copied version of their active project, where they can see the functionality of the module within their own project setup. CHI team member will copy a project, add users, and enable modules for Researcher/PIs/Research team members use.

• Recommended method of testing for:

  • Auto Populate Fields

  • Auto-schedule

  • Instance Table

  • Simple Ontology

  • Unique Action Tag

Option 3 - In the existing active project: Researcher/PIs/Research team can test modules using their active projects. If the project is in production, or has already begun data collection, it is recommended that they not use this option, especially if recommended to test in a copy of the project as indicated above. However, if a project is a new build, all modules can be tested within development status and before actual data is entered.

Step 6: Complete the form with project and principal investigator information

Optional: If you would like to request an external module that is not listed on the intake form, select ‘Other’ and provide the module name in the box in the screenshot below

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Step 7: Review the provided external module fee information

• Testing - External modules can be tested for a one-month period free of charge.

• Validated External Modules - External Modules included in the list above can be added to an existing or new REDCap project for a one-time setup fee of $200 per module.

• New External Modules - Study teams can request that additional external modules be tested and validated for enabling on the CHI's REDCap platform. Fees for the enabling of new external modules start at $500 per module. If you are interested in an external module not listed above, a project manager will be in touch to discuss your requirements in further detail.

Step 8: Sign and submit the form. A CHI team member will be in touch with you as soon as possible to address your request.

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