CHI Support Portal

Welcome to the Centre for Health Informatics online Support Portal

Important Update: REDCap Domain Change

1. New Domain: The REDCap site is now accessed through https://redcap.ucalgary.ca Please update any bookmarks or saved links accordingly.
2. Custom Public Survey URLs: If you are using Custom Public Survey URLs, you will need to regenerate them as the previous shortened URLs cannot be updated.
3. API Users: If you use REDCap's API in custom applications or scripts, ensure you update the API URL to https://redcap.ucalgary.ca/api
Please note that the previous domain (redcap.cru.ucalgary.ca) will remain functional until August 2025 to facilitate the transition. We encourage all users to migrate to the new domain as soon as possible to ensure seamless support for your data collection needs. For inquiries or concerns, please reach out to us at cru@ucalgary.ca

Suggested forms

  • REDCap Account creation/reactivation in Centre for Health Informatics Service Desk

    REDCap account creation/reactivation

  • REDCap support in Centre for Health Informatics Service Desk

    Standard support services for REDCap projects

  • Technical support in Centre for Health Informatics Service Desk

    Technical issue or question related to a CHI-supported technical system

  • New Projects & Accounts REDCap in Centre for Health Informatics Service Desk

    Interested in REDCap, custom platform, or methods and analytics projects? Please complete the intake survey via the link below so we can best serve your needs:

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