APPROACH Knowledge Base

 

Welcome!

Welcome to the APPROACH Service Desk's Knowledge Base Portal. You can use your knowledge base to review best practices, address common problems and review changes to the APPROACH system.

ALBERTA: Please contact AHS IT at 1-877-311-4300
OUTSIDE OF ALBERTA: Cohesic's APPROACH Service Desk's Portal can be accessed at: https://cohesic.zendesk.com 

Website: www.approach.org

APPROACH Online URL: https://approachonline.albertahealthservices.ca/ApproachOnline/ - now uses any supported browser (i.e. MS Edge, Chrome, Firefox)

APPROACH Online Test URL: http://wscruapp01t.healthy.bewell.ca/ApproachOnline/

APPROACH Online Reporting URL: https://front.approach.org RStudio URL: https://rstudio.approach.org 

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Frequently asked questions:

TitleCreatorModified
APPROACH Online CARAT / Internet Browser questionsLynne HardieJul 27, 2023
APPROACH Online Log in questionsLynne HardieJul 27, 2023
APPROACH Online Log out / Save questionsLynne HardieJul 27, 2023
APPROACH Online general questionsLynne HardieJul 27, 2023

How-to Articles:

TitleCreatorModified
How to create a Datapull RequestAlex LJul 27, 2023
How to Request Access to RStudioLynne HardieJul 27, 2023
How to Request Access to APPROACH OnlineAlex LJul 27, 2023
How to use RStudioLynne HardieOct 13, 2021
How to set applications in Citrix folders as FavoritesBarry RoblinMar 10, 2020

Incident and Change Logs:

How-to article

Provide step-by-step guidance for completing a task.

Terms of Use

TitleCreatorModified
APPROACH Terms of UseLynne HardieNov 24, 2020
APPROACH Data Request Terms of UseAlex LJun 13, 2019

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Need more help?

  • Please contact AHS IT at 1-877-311-4300.