General questions can be sent to the REDCap Team at Help-REDCap@bmi.cchmc.org
There are well placed help articles and videos within the REDCap Program.
REDCap.Videos: https://redcap.research.cchmc.org/index.php?action=training
REDCap FAQ Section: https://redcap.research.cchmc.org/index.php?action=help
REDCap Videos External Link: https://redcap.vanderbilt.edu/consortium/videos.php
If your study needs support beyond questions answered or training. Additional support can be requested, please submit a request at
the CCTST.
Go to the CCTST: https://cctst.uc.edu
Select REDCap from the top Menu
Select Request Services
The Request Services Wizard will allow you to request the type of support you need through the CCTST. Your request will be sent to the appropriate person.
The appropriate person will review the request and contact you with further information.